Help Desk Support

Help Desk Support

We can provide your organisation with help Desk support just way the way you like it. “Good ole friendly Australian service”.

This means that you can rest easy knowing that your business is protected and that down time in case of an emergency will be down to a minimum.

We are here to help you best understand your requirements for a unified IT integration management and redundant system. We will sit with your team and work out what best suits their requirements for a failsafe and protected network.

With every step of the way, we are ready to engage with your own teams and we can work with you on your IT needs ASAP, whenever you require us to be there.

Although we manage, back-up, and update your systems in the background in or after business hours, we do know that IT issues can be unpredictable and can happen at any time.

  • Hacker attacks
  • Viruses take hold
  • Data can be comprised
  • Power surges in bad weather

Or you just might need some help installing a program or adding a printer. Whatever the issue, you will know we have your back.

Available at any time you are working and for any IT emergency.

Why we are there to support you?

Being here every hour of the Business day means our experienced people make sure your business IT is running efficiently. We make the time to understand your business and we tailor your IT needs to suit. This ensures that you receive a personalised IT plan with minimal hassle 100% of the time. It also means we deliver only the solutions you need, and we don’t waste your time or money on services you don’t need. The benefits of a managed fixed-price IT service mean that you pay a flat-fee monthly, and proceed to call us whenever you need, no questions asked.

Just Logical will periodically audit your IT systems and processes throughout our maintenance agreement. We will make sure your system backups are on schedule and that they are monitored for optimised performance at no extra charge. And of course we will always be there behind the scenes to protect your data in case of the inevitable happens.

So if you are after an easy solution to your IT support requirement, call on Just Logical to provide you with an unlimited fixed-price solution and managed IT solution.

Call us on 6363 5656 or email info@justlogical.com.au  for a quick response.

 

WE ARE LOCATED AT:

6 Vivian Street
Burswood
Western Australia 6100

Office Hours:

Monday – Friday 8:30am – 5:00pm

Phone:

1300 366 550 or 08 6363 5656

Out of hours support is available upon request
Please contact us via Contact Us Page and one of our qualified and friendly staff will be in contact with you shortly.

Data Backup

What happens if your system fails? Is your valuable information safe? We use and recommend the best disaster recovery program in the world.

Troubleshooting

Have an IT headache? We will find a solution for your problem. Let our technicians resolve any issues you have and optimize your system at the same time.

Small Business

Keeping your business network running efficiently is an expertise of ours. Preventative maintenance is the key to a healthy business network.

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